The Diploma of Financial Counselling CHC5115 outline and training providers.

Become a Financial Counsellor

Qualifications for Financial Counsellors:
Diploma of Financial Counselling

This qualification applies to financial counselling, which is a specialist service assisting people faced with debt and other financial issues.  It requires specialist knowledge, paralegal skills and competencies especially in regard to credit and debt issues affecting clients and their rights and obligations.

Financial Counsellors work mainly with socially disadvantaged and marginalised families and individuals.  Through their casework knowledge they seek to bring about social and systemic change through a community development philosophy.

Workers at this level are required to have an understanding of Indigenous culture and history and to work with local communities in the provision of services.


Occupational names may include:

  • Senior Financial Counsellor
  • Financial Counsellor
  • Rural Financial Counsellor

NOTE: This qualification is NOT related to the work performed by financial planners or financial advisors whose role is to provide clients with strategies to address their investment options. This qualification does NOT refer to therapeutic counselling. Psychological issues, which affect individuals, families and groups such as gambling, substance abuse, child abuse, and mental or physical health problems require referral to a professionally qualified practitioner. However, a recognition of, and an ability to work within, a counselling framework on the way in which other issues may interact with personal financial issues is highly relevant to financial counselling practice.













Diploma of Financial Counselling  CHC51115

Training Providers:

Australian Institute of Professional Counsellers  Sandra Poletto 
Phone: (07) 3112 2000
Fax: (07) 3257 7195
Australian Institute of Social Relations  Ian Henderson
Phone: (08) 8245 8100
Fax: (08) 8346 7333
ICAN Learn  Bernadette Pasco
Phone: 0488 229 133
RMIT Jo Wallwork 
Phone: (03) 9925 4230
TAFE NSW Western Institute Sharna Dean
Phone: (02) 6391 5644
TAFE SA  Christine Heusler
Phone: (08) 8391 7391
The Salvation Army Booth College   Contact: Kat Georgiadis
Phone: (02) 9502 5008