Professional supervision supports the counsellor to develop skills, knowledge and reflection on case work.
Professional supervision supports the counsellor to develop skills and knowledge and provides an opportunity to reflect on and discuss case work issues and may also include personal issues that may be impacting on the financial counsellor’s work.
It provides a way for the financial counsellor to acquire competence needed to fulfil their professional responsibilities and is an important mechanism for maintaining a high-quality service to clients. It is clear that for some financial counsellors it is difficult to obtain one on one financial counselling supervision. This includes, but is not restricted to, rural and remote financial counsellors who often work in isolation. Therefore, we have looked at appropriate options for meeting the supervision criteria.
- 100% of all supervision hours (10 hours for a full time equivalent) with a financial counselling supervisor (see requirements to be a supervisor) Or;
- 50% of hours (5 hours per annum for a full time equivalent, 3 hours for a part time equivalent) with a financial counselling supervisor 50% can be made of;
o Group supervision – and you may use the following forms
o Clinical supervision
o Line Management Professional supervision can be made up of financial counselling supervision 100% (see under requirements to be a supervisor) or; 50% financial counselling supervision and then other supervision either line management / clinical or group supervision.
Required hours of supervision and frequency
The National Standards currently outline the minimum number of hours required per year. Some states have more than the minimum hours.
The number of hours of professional supervision required per year is based on the number of hours worked per week by the financial counsellor. For financial counsellors working 20 hours per week or more – a minimum of 10 hours per annum, per membership year (July to June) is required. For financial counsellors working 20 hours of less per week, a minimum of 6 hours per annum, per membership year (July to June) is required.
Ideally and where possible – once per month for full time workers and once every two months for part time, allowing for leave.
For full details regarding supervision requirements please see the Supervision Policy.
The following forms are useful tools for keeping a record of your supervision.