The Diploma of Financial Counselling CHC5115 outline and training providers.

Qualifications for Financial Counsellors:

Diploma of Financial Counselling

This qualification applies to financial counselling, which is a specialist service assisting people faced with debt and other financial issues. It requires specialist knowledge, paralegal skills and competencies especially in regard to credit and debt issues affecting clients and their rights and obligations.

Financial Counsellors work mainly with socially disadvantaged and marginalised families and individuals. Through their casework knowledge they seek to bring about social and systemic change through a community development philosophy.

Workers at this level are required to have an understanding of Indigenous culture and history and to work with local communities in the provision of services.

Occupational names may include:

  • Senior Financial Counsellor
  • Financial Counsellor
  • Rural Financial Counsellor

NOTE: This qualification is NOT related to the work performed by financial planners or financial advisors whose role is to provide clients with strategies to address their investment options. This qualification does NOT refer to therapeutic counselling. Psychological issues, which affect individuals, families and groups such as gambling, substance abuse, child abuse, and mental or physical health problems require referral to a professionally qualified practitioner. However, a recognition of, and an ability to work within, a counselling framework on the way in which other issues may interact with personal financial issues is highly relevant to financial counselling practice.

Busy at Work Program Providing Funding towards Courses

Funding available for people between the ages of 45-70

Eligible participants can receive up to $2200 (gst inclusive) towards a course (including the Diploma of Financial Counselling)

Must be Australian citizen or permanent resident

Can be towards upskilling or change of career

If a person is interested, they contact Busy at Work (1300 359 061) to discuss their situation (not the RTO’s).  Busy at Work will then ask them for an invoice from the RTO which the applicant will send to Busy at Work. Once Busy at Work approves application, they will ask the applicant to deposit their share of the cost and Busy at Work deposit their share which is then paid to the RTO. The RTO will then ask the applicant to enrol.


Total cost of Diploma                                  $5090.00

Busy at Work Funding                               -$2200.00

Cost to student                                            $2890.00