Federal or State Government funding agreements support Financial Counsellors throughout Western Australia to provide free, independent and confidential financial counselling services to members of the community experiencing financial hardship. Financial Counsellors provide information, options and support for individuals, families and consumer groups to explore, develop and implement strategies to overcome their financial situation. Financial Counsellors can assist with queries and information relating to the following areas:

  • rules and laws relating to bills and debts
  • working out payments with creditors
  • any other assistance which may be available
  • what you can do if you can’t pay bills, fines or debts
  • consumer problems
  • preparing a statement of position or a budget
  • bankruptcy and alternatives
  • other organisations which may be able to help