Provide consumers and small businesses with fair, free and independent dispute resolution for financial complaints.
The Telecommunications Industry Ombudsman provides an independent dispute resolution service for small business and residential customers who have a complaint about their telephone or internet service in Australia. Our service is free to customers.
The Energy and Water Ombudsman receives and resolves complaints about electricity, gas and water services providers. Our services are free.
The Commonwealth Ombudsman deals with complaints about Commonwealth Government departments and agencies.
The Fair Work Ombudsman is an independent statutory office. Our jurisdiction is set out in the Fair Work Act and our services are free to all workers and employers in Australia.